PRIVACY POLICY

Welcome to the website of Nook Pte Ltd (“Nook,” “we,” “us,” or “our”! Nook is an all-in-one home platform to remodel and redesign homes in Southeast Asia. We offer a hassle-free renovation package to homeowners through tech-enabled visualization, curated design templates, and best-in-class construction provided by vetted contractors.

This Privacy Policy describes what personal information we collect, how we use and share that data, and your choices and rights concerning our data practices. Access and use of our website is subject to this Privacy Policy.

1. Collection of personal information

We collect personal information that you provide us, from third parties, and automatically when you use our website. We collect information associated with your device using cookies and similar technologies. We may also receive information about your location.

Inform you provide to us: We collect information that you provide us, including your account and profile information, content you submit or post to our Platform, your purchase information, your communications, and information you provide to us as part of surveys.

Personal data we collect through our Social Media Pages: We have fan pages on social media sites like Facebook and Instagram (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Personal data we receive automatically from your use of the service: When you visit, use and interact with the Service, information is sent to our server by your Internet browser or app and stored in our log files. For example, we may monitor the number of people that visit the service, the date and time of your visit, which page(s) are visited, the domains our visitors come from (e.g., zalo.com, facebook.com, etc.), and which browsers people use to access the Service (e.g., Google Chrome, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:

  • Log data: Information that your browser automatically sends whenever you visit the website such as your Internet Protocol address, browser type, the date and time of your request, and other information to identify you and log your use across devices and third-party sites. We may use this information to personalize your experience.
  • Cookies: Text files that websites store on a visitor’s device to identify visitor’s browser and store information for the purpose of helping you navigate between pages efficiently. Please see the “Cookies” section below for more details.
  • Device information: Includes name of the device, browser, and operating system you are using. Information collected may depend on the type of device you use and its settings.
  • Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

Cookies: We use cookies to operate and administer our site, gather usage data on our site and personalize your experience on it. A “cookie” is a text file sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time with some expiring after a certain amount of time, or upon logging out (session cookies), while others survive after your browser is closed until a defined expiration date set in the cookie. Useful information about cookies can be found by visiting: All About Cookies (http://www.allaboutcookies.org).

Do Not Track Signals: We and our third party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities. We currently do not respond to “Do Not Track” or similar signals. If we do respond to these signals in the future, we will update this Privacy Policy to describe how we do so. To find out more about “Do Not Track”, please visit http://www.allaboutdnt.com/.

Your Choices and Rights.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond to your request securely and efficiently. Even where not legally required, we will use reasonable efforts to complete requests to access or delete your personal information. To request permanent deletion of your personal information, please contact us as described in the Contact Us section. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the website and you may not be able to benefit from the full functionality of the website.

Advertising networks may collect Personal Data through the use of cookies. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there.

2. How we use your personal information

We may use personal information for the following purposes to:

  • provide, operate, and improve the Service;
  • communicate and respond to your questions, comments, or feedback;
  • establish and maintain your profile on the Service;
  • provide support and administrative information to you, for example, information regarding the Service, and changes to our terms, conditions, and policies;
  • analyze how you interact with our Service;
  • maintain and improve the content and functionality of the Service;
  • prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture and networks; and
  • comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties.

Aggregated Information. We may aggregate personal information and use the aggregated data to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.

3. How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.

  • Vendors, Professionals, Sellers, and Other Service Providers. We may share your project information (including the contact information) that you provide will be made available to a limited number of professionals that we believe may be suitable for your project. Vendors, Professionals, Sellers, and Other Service Providers that participate on the Nook Platform may view your activities on our Platform and receive feedback you provide to us about your engagement with them. We ask Vendors, Professionals, Sellers, and Other Service Providers on our Nook Platform to limit the use of your information to the reasons for which the information was provided.
  • Corporate Affiliates and Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
  • Legal Requirements: We may disclose information from or about you, as required or permitted by applicable law, If required to do so or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
  • Corporate Affiliates and Business Transfers: We may share Personal Data with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Company. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.

4. CHILDREN

Our Service is intended for general audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16. In the event that we learn that we have collected personal information from a child under age 16, we will take appropriate steps to delete that information. If you become aware or believe that a child has provided us with personal information, please contact us as provided in the Contact Us section.

5. Other sites and services

The Service may contain links to other websites, mobile applications, and other online services not operated or controlled by the Company. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use and contact the Third Party Sites directly for information on their privacy practices and policies.

6. Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service ager the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

10. CONTACT US

If you have any questions or concerns about our Privacy Policy, please feel free to contact us at team@nookrenovation.com.

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